SERVICE SPOTLIGHT: Receptionist Duo Reaches 10 Years of Dedication! SERVICE SPOTLIGHT: Receptionist Duo Reaches 10 Years of Dedication!

SERVICE SPOTLIGHT: Receptionist Duo Reaches 10 Years of Dedication!

September 27, 2016

Last week, Epiphany’s staff was treated to a Filipino feast of pancit (Filipino noodles), camaron rebosado (battered shrimp), chicken afritada (stew) and lumpia (spring rolls), prepared by our very own receptionists Claire and Cora, to celebrate their 10 year anniversary of working at the front desk at Epiphany Center. Claire and Cora are both originally from the Philippines, a country made up of over 7,000 islands, and became friends after relocating to the United States. Claire used to be employed at the Philippine Consulate in San Francisco, and Cora moved here in 2004 to join her husband. Always smiling and ready to lend a helping hand, both women are a joy to interact with for staff and clients alike. 

We’re shining a light on their diligence and generosity of Spirit!


“I found Epiphany Center on Craigslist. I wanted a more relaxing job after my career with the Department of Foreign Affairs  (in Manila, Philippines) and I had done office work before”, says Claire. Claire found out Epiphany needed a second receptionist and brought in her friend, Cora. “I owe it all to Claire, it’s been a dream of mine to do social work,” says Cora, “and Epiphany Center does a lot of wonderful social work so I get to interact with different types of people, and I love the children at Epiphany”. Both women agree that working with Epiphany’s families is their favorite thing about their jobs. The clients look forward to chatting with both women on their way in and out of the building. “The staff is great too”, they both agree. It’s clear that everyone at Epiphany has a special connection with the pair of receptionists. “We know the UPS man and the Fed Ex man too, we always make sure to ask them how they are doing”, says Cora.

Their favorite memory is when they each won Employee of the Year, Cora in 2013 and Claire in 2015. “I wasn’t expecting it at all, I had just returned from a visit to the Philippines”, says Cora, “Even now the good feeling is there!” Of the five major Vincentian Values of Respect, Compassionate Service, Simplicity, Advocacy for the Poor and Creativity, creativity is Claire’s favorite to practice in and out of work. She is talented in the art of floral arrangement, and routinely makes breathtaking centerpieces for special events. Cora’s favorite is respect, “when there’s respect, everything else follows”.

Outside of work, Claire likes spending time with her only daughter, shopping, and ballroom dancing. “She loves to dance and I love to cook,” says Cora, who used to have a catering business in the Philippines. Cora also spends her time off with her husband, and returns to the Philippines once a year to visit with her sons and five grandchildren.